Shipping & Returns

All orders, without prior notification will be shipped within 2 business days of receipt. Arrival will be within 3 weeks to most destinations.

Product Return Information

All Returns and Exchanges must be completed within 30-days of original shipping date. All items must be new, unused, and in the original box and packaging. You are responsible for the cost of shipping the return item(s).  A 20% re-stocking fee, plus the original shipping fee of $9.99 if you received free shipping, will be applied to returned item(s), once received and verified.

Returning an Item

STEP 1: Please call 905-820-4500 to obtain a Return Authorization (RA) Number.

IMPORTANT: Make sure you clearly mark your Order# and RA number on the outside of the package.

STEP 2: Fill out the form on the ‘Feedback’ page referencing the RA #.

STEP 3: Return the item at your cost with its original packaging to: Returns Department:

2610 Dunwin Drive
Mississauga, Ontario
Phone #905-820-4500