Shipping & Returns

All orders, without prior notification will be shipped within 36 hours of receipt. Arrival will be within 3 weeks to most destinations.

Product Return Information

All Returns or Exchanges must be completed within 30-days of original shipping date. All items must be new, unused, and in the original box and packaging. A 15% re-stocking fee will be applied to returned item(s), once received and verified.

Returning an Item

STEP 1. Please call 1 800 265-3782 to obtain a Return Authorization (RA) Number.

IMPORTANT: Make sure to clearly mark your Order# and RA number on the outside of the package.

STEP 2. Fill out a Return & Exchange Form, please Click Here to print out the form.
The form is in PDF format.

STEP 3. Return the item with its original packaging to: Returns Department:
2610 Dunwin Drive
Mississauga, Ontario
L5L 1J5
Phone #905-820-4500